Job Opportunities

Assistant Vice President, Ambulatory Care Services

Apply now Job No: 495707
Department: Ambulatory Care - Admin
Local Title: Assistant Vice President, Ambulatory Care Services
Budget Title: Assistant Vice President
Work Type: Full Time
Location: Brooklyn, NY
Categories: Management and Professional, Administrative, Nursing, Clinical


Are you looking to take your career to new heights with a leader in healthcare? SUNY Downstate Health Sciences University is one of the nation's leading metropolitan medical centers. As the only academic medical center in Brooklyn, we serve a large population that is among the most diverse in the world. We are also highly-ranked by Castle Connolly Medical, a healthcare rating company for consumers, among the top 5 leading U.S. medical schools for training doctors.


Bargaining Unit:



Job Summary:

The Department of Hospital Administration at SUNY Downstate Health Sciences University is seeking a full-time Assistant Vice President of Ambulatory Care Services. The successful candidate will:

  • Plan and direct registration, patient insurance, and data processing to ensure accurate patient billing and efficient account collection.
  • Establish and maintain regular administrative rounds in the various hospital-based/off-site clinics and school-based clinics.
  • Rounding to include the review of the facility's compliance with the various regulatory agencies, to include ACGME regulatory requirements, and standards with patient care.
  • Monitor and ensure the Call Center's adherence to the hospital's quality metrics.
  • Improve patient access to UHB's clinical services.
  • Develops and oversees business systems and work with information technology to ensure timely and accurate information.
  • Identify opportunities for improving front end process flows.
  • Establishes a financial screening, insurance verification unit that will handle insurance screening and clearance for all patient access areas for the three campuses.
  • Implement a system for the pre-authorization of insurance verification services ensuring third-party payers are contacted.
  • Ensure the financial viability of the patient access unit by maintaining control systems to control finances and staffing.
  • Develop and monitor the department's operational budget.
  • Monitor front end cash collection process and controls for co-pays, deductibles, and charity care payments.
  • Develop process controls and senior management reports for ongoing quality control across all patient access areas.
  • Monitor input front-end information systems.
  • Ensure ongoing training of all registration staff on new regulatory and third-party payor requirements.
  • Work with the managed care office and primary care liaisons to open and maintain lines of communication between hospital and outside providers/plans.
  • Work with the management team to identify strategic IT needs and establishes priorities for upgrades and modifications in line with organizational goals.
  • Develop, recommend, coordinate, and implement new or revise procedures, policies, programs, and equipment to ensure IT effectiveness.
  • Monitor supplies/equipment from clinical support areas.
  • Monitor and processes outside vendor contracts within allotted designated time frames.
  • Maintain a monthly Patient Access/Billing Committee in conjunction with Patient Accounts and the Revenue Cycle Team to provide consistent communication between the front and back-end staff.
  • Participate in community relations activities to include overseeing processes to educate patients and their families on patient rights, developing of an informational brochure for the community.
  • Assist in the development of goals and implementation of strategies necessary for the operation of patient access and ambulatory care clinics.
  • Monitor quality improvement initiatives to include but not limited to patient satisfaction, physician satisfaction, patient thru put.
  • Supervise personnel including time and attendance, scheduling, and performance improvement.

Required Qualifications:

  • New York State Registered Nurse Licensure. 
  • Master's Degree in a relevant field.
  • 5+ years of administrative/supervisory level experience in a hospital or related healthcare facility.
  • Project management skills and experience.
  • Detail orientated and forward thinking with the ability to handle multiple tasks and/or projects.
  • Precise attention to detail and accuracy.
  • Demonstrate creativity and initiative in developing and carrying out projects.

Preferred Qualifications:



Work Schedule:

Monday to Friday; 8:30am to 4:00pm

Salary Grade/Rank:


Salary Range:

Commensurate with experience and qualifications



COVID-19 Vaccination Requirement:


  An approved COVID-19 vaccination.


Executive Order:

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation.  If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at


Equal Employment Opportunity Statement:

SUNY Downstate Health Sciences University is an affirmative action, equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, and all other protected classes under federal or state laws.

Women, minorities, veterans, individuals with disabilities and members of underrepresented groups are encouraged to apply.

If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact Human Resources at



Advertised: Eastern Standard Time
Applications close:

Back to search results Apply now Refer a friend

Job Keyword Search


Work Type



Areas of Interest

Returning Applicant / Existing Applicant: