Job Opportunities

Personnel Associate

Apply now Job No: 495585
Local Title: Personnel Associate
Budget Title: Personnel Associate
Work Type: Full Time
Location: Brooklyn, NY
Categories: Human Resources



Are you looking to enhance your career at Downstate? Help us grow as one of the nation's foremost metropolitan medical centers. Lead the charge in serving one of the largest and most diverse populations in New York City. We are highly ranked by Castle Connolly Medical, a healthcare rating company for consumers among the top 5 U.S. leading medical schools for training doctors. Are you ready for the challenge?

Bargaining Unit:


Job Summary:

The Department of Human Resources at SUNY Downstate Health Sciences University is seeking a full-time Personnel Associate. The successful candidate will:

  • Provide front desk coverage, as needed.
  • Answer office telephones and responding to inquiries from internal and external customers.
  • Distribute mail to DHR staff on a daily basis.
  • Enter all incoming credentialing information into the DHR Joint Commission (JCAHO) database.
  • Review and screen employment/credentialing documents for completeness, accuracy, and compliance with federal, state, local and University regulations, guidelines, policies and standards.
  • Conduct primary sources verifications; collect and validate documents to ensure accuracy of all credentialing elements; assess completeness of information and qualifications relative to standards.
  • Identify, analyze and resolve extraordinary information, discrepancies, and/or other idiosyncrasies that could adversely impact ability to credential; discovering and conveying problems to the Records Manager and/or their designee for sound decision making in accordance with institutional policies and procedures, and federal, state, and local governmental agency regulations.
  • Batch and electronically file employment documents, including those relating to staff credentialing.
  • Assist the Records Manager and/or their designee in ensuring that all credentials files are up-to-date in preparation for regulatory visits.
  • Respond to regulatory agency audits and providing necessary documents requested.
  • Process Extra Service Vouchers for payment.
  • Maintain up-to-date and best practice knowledge of electronic filing and scanning procedures and guidelines.
  • Communicate clearly with staff and campus leadership, as needed to provide timely responses on day-to-day issues.
  • Process requisition forms for office supplies
  • Assist in the development of a long-term storage strategy
  • Assist in the training of employees on efficient documentation usage.
  • Perform miscellaneous job-related duties, as assigned.

Required Qualifications:

  • 1 to 3 years of prior experience in an academic/healthcare setting. 
  • Proficiency with scanning and administrative technology.
  • Outstanding organizational skills. 
  • Multitasking ability. 
  • Proficiency in Microsoft Office Suite. 
  • Excellent written and verbal communication skills.
  • Good interpersonal skills.

Preferred Qualifications:

  • Bachelors Degree preferred.  

Work Schedule:

Monday to Friday; 9:00am to 5:00pm

Salary Grade/Rank:


Salary Range:

Commensurate with experience and qualifications


COVID-19 Vaccination Requirement:


  An approved COVID-19 vaccination.

Executive Order:

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation.  If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at

Equal Employment Opportunity Statement:

SUNY Downstate Health Sciences University is an affirmative action, equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, and all other protected classes under federal or state laws.

Women, minorities, veterans, individuals with disabilities and members of underrepresented groups are encouraged to apply.

If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact Human Resources at


Advertised: Eastern Standard Time
Applications close: Eastern Standard Time

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