Job Opportunities

Are you looking to take your career to new heights with a leader in healthcare? SUNY Downstate Health Sciences University is one of the nation's leading metropolitan medical centers. As the only academic medical center in Brooklyn, we serve a large population that is among the most diverse in the world. We are also highly-ranked by Castle Connolly Medical, a healthcare rating company for consumers, among the top 5 leading U.S. medical schools for training doctors.

Bargaining Unit:

UUP

Job Summary:

The Department of Medicine, Hematology and Oncology at SUNY Downstate Health Sciences University is seeking a full-time Patient Navigator / TH Staff Assistant 2. The successful candidate will:

• Participate in quality care meetings.
• Provide patient outreach and appointment making for preventative and chronic care services, pre-visit reminders, and follow-up with no-show appointments via phone, letter, and/or secure messages via patient portal; this includes collaboration with the Managed Care Office and use of patient registries, online managed care portals or other data tools.
• Provide tracking and follow-up on labs, imaging and specialty referrals. 
• Assist clinicians with pre-visit planning, including checking patient information on the Regional Health Information Exchange, patient portal or other electronic systems.
• Attend pre-session huddles.
• Provide and/or exchange patient information with other care providers, as appropriate and/or required.
• Connect patient to the needed clinical and non-clinical resources, such as social work, insurance assistance, medication, and transportation, as needed. 

Required Qualifications:

• High School Diploma.
• 3+ years of experience working with patients in a fast-paced clinical environment.

Preferred Qualifications:

• Associate's Degree preferred. 

Work Schedule:

Monday to Friday; 9:00am to 5:00pm (Full-Time)

Salary Grade/Rank:

Salary Range:

Commensurate with experience and qualifications

Executive Order:

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation.  If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.

Equal Employment Opportunity Statement:

SUNY Downstate Health Sciences University is an affirmative action, equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, and all other protected classes under federal or state laws.

Women, minorities, veterans, individuals with disabilities and members of underrepresented groups are encouraged to apply.

If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact Human Resources at ada@downstate.edu