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Administrative Assistant/Clinical Coordinator, Neurosurgery

Apply now Job No: 495786
Local Title: Administrative Assistant/Clinical Coordinator, Neurosurgery
Budget Title: Teaching Hospital Staff Assistant I
Work Type: Full Time
Location: Brooklyn, NY
Categories: Administrative, Patient Care


Are you looking to take your career to new heights with a leader in healthcare? SUNY Downstate Health Sciences University is one of the nation's leading metropolitan medical centers. As the only academic medical center in Brooklyn, we serve a large population that is among the most diverse in the world. We are also highly-ranked by Castle Connolly Medical, a healthcare rating company for consumers, among the top 5 leading U.S. medical schools for training doctors.

Bargaining Unit:


Job Summary:

The Department of Surgery at SUNY Downstate Health Sciences University is seeking a full-time Administrative Assistant/Clinical Coordinator, Neurosurgery. The successful candidate will:

  • Provide broad range of administrative and professional support services for the Division of Neurosurgery which will include the Global Neurosurgery Laboratory.
  • Develop and maintain effective systems for patient care (speaking with patients re-demographic/insurance information, scheduling follow-ups, verifying insurance/pre-authorizations, scheduling pre-admission testing/OR). Provide patients with the needed information.
  • Schedule pre-surgical testing and submit the required documentation to the operating room to schedule surgery.
  • Contact primary care physicians offices to obtain referrals when necessary.
  • Maintain clear and open communication to all patient about their appointments and/or upcoming surgeries.
  • Coordination of divisional activities among individuals and groups working within the incumbent's area.
  • Act as a liaison between staff members, administrative, academic research and clinical personnel as well off-campus individuals.
  • Maintenance of accurate, up-to-date records of state and department funds, to include UHD clinical bills and research grants monies where applicable.
  • Triage incoming telephone calls from various individuals.
  • Maintain files and patient records in a confidential manner.
  • Successfully complete all systems training requirements and participate in accordance with hospital policies.
  • Be responsible for all requests/purchasing, travel arrangements, payment tracking, and all duties related to the Division's Purchase Card.
  • Collaborate with the Chief of the Service to help build the division of neurosurgery.
  • Schedule meetings, set up CME initiatives, provide liaison between the Chief of the Division and others.
  • Demonstrate ability to multitask, prioritize, and work in a fast-paced environment. 

Required Qualifications:

  • Associate's Degree.
  • 4+ years of medical experience working with patients/scheduling/verifying insurance.
  • Excellent telephone communication skills.
  • Proficient with MS Office Suite and a variety of electronic data systems.

Preferred Qualifications:

  • Academic medical center and/or hospital experience a plus.
  • Working EMR and Medical Billing a plus.
  • Knowledge of HealthBridge, ePaces, managed care plans web portals a plus.

Work Schedule:

Monday to Friday; 8:00am to 4:00pm

Salary Grade/Rank:


Salary Range:

Commensurate with experience and qualifications


COVID-19 Vaccination Requirement:


  An approved COVID-19 vaccination.

Executive Order:

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation.  If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at

Equal Employment Opportunity Statement:

SUNY Downstate Health Sciences University is an affirmative action, equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, and all other protected classes under federal or state laws.

Women, minorities, veterans, individuals with disabilities and members of underrepresented groups are encouraged to apply.

If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact Human Resources at


Advertised: Eastern Standard Time
Applications close:

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